Lincolnshire Rural Support Network

Helpline 0800 138 1710

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LRSN would not exist without volunteers. Significantly nearly everyone within LRSN is a volunteer. Without their commitment we could not function and meet the needs of our clients- they are our link to rural communities all over Lincolnshire. Volunteering for LRSN is  a great way to share your enthusiasm, skills and ideas by making a positive contribution to Lincolnshire's rural and agricultural community and we hope that our volunteers gain as much from their volunteering experieince with LRSN as the benefit which their help will bring to our clients and organisation.

For full details of our recruitment process please click here.

Volunteering

Trustee / Director

Our Trustee/Director role is a voluntary post.

Becoming a trustee will give you the opportunity to use your enthusiasm, initiative, passion and experience to make a real difference in people’s lives.

Trustee/Directors need to have a range of skills and experience, who may have worked in the public or private sectors.

Our Trustees meet for Board Meetings for approximately 3 hours, four times a year with two additional ‘Staff/Trustee Away Days’. Meetings are currently held near Lincoln.

Trustee Role Description

Purpose:     

To maintain and promote the reputation of the organisation by establishing and maintaining the essential purpose or mission of the organisation, guarding its vision and values by developing short, medium and long-term strategy in compliance with the organisations governing document, ensuring accountability to regulatory organisations, compliance with the law and accountable to donors, beneficiaries, staff, volunteers, and the general public.  

Duties and Responsibilities

  • To ensure that the organisation complies with its governing document, organisation law, and any other relevant legislation or regulations.
  • To ensure that the organisation pursues its objectives as defined in its governing document
  • To ensure the organisation applies its resources exclusively in pursuance of its objectives, i.e. the organisation must not spend money on activities which are not included in its own objectives, no matter how worthwhile or charitable those activities are
  • To contribute actively to the board of trustees' role in giving firm strategic direction to the organisation, setting overall policy, defining goals, setting targets and evaluating performance against agreed targets
  • To safeguard the good name and values of the organisation
  • To represent the company at functions and meetings as appropriate
  • To declare any conflict of interest while carrying out the duties of a trustee
  • To be collectively responsible for the actions of the organisation and other trustees
  • To ensure the effective and efficient administration of the organisation
  • To abide by the equal opportunities policy
  • To ensure the financial stability of the organisation
  • To protect and manage the property of the organisation and to ensure the proper investment of the organisation's funds
  • To make sure the organisation is properly insured against all reasonable liabilities
  • To appoint and support the employees and monitor their performance
  • In addition to the above statutory duties of all trustees, each trustee should use any specific knowledge or experience they have to help the board of trustees reach sound decisions. This will involve scrutinizing board papers, leading discussions, focusing on key issues, and providing advice and guidance requested by the board on new initiatives, or other issues relevant to the area of, the organisation's work in which the trustee has
  • To attend meetings, and to read papers in advance of meetings
  • To attend sub-committee meetings as appropriate
  • To participate in other tasks as arise from time to time, such as interviewing new staff, helping with fundraising
  • To keep informed about the activities of the organisation and wider issues which affect its work

     

Visits Team (Caseworkers)

Our Visits Team (Caseworkers) roles are voluntary posts

Purpose:

Ensure people who request a visit (clients) are offered a listening ear, advocacy and access to a partner organisation for information and advice where appropriate

Duties:

To be allocated amongst members of the team by the Project Manager

Personal Visits:

  • Team members to arrange and attend visits to people requesting this service (clients) according to procedure
  • Team members to complete caseworker log sheets and other relevant paperwork for dealing with cases and refer to the Project Manager on a weekly basis
  • Offer confidential emotional support and advocacy to clients
  • Request permission from clients to record such details as is necessary to help you provide support
  • Record relevant information using the client case notes and client casework form which should be submitted to the Project Manager by post or email on a weekly basis
  • Provide further information on services available to the client should they request it from a specified list of approved services LRSN are happy to recommend.
  • Contact the organisations that provide these services, on behalf of the client should they request it
  • Obtain permission from the client to pass on details about their situation to organisations you contact on their behalf.
  • Maintain confidentiality of client casework at all times, only sharing information within LRSN where the case requires.
  • If the client indicates that he/she may do harm to himself/herself or others, that minors may be at risk, or that terrorism or money laundering may be involved, the appropriate authorities should be informed.
  • Contact the Project Manager regularly to express any queries or concerns, both about the service and on a personal level and receive guidance.
  • Utilise the other members of the volunteer team and the Samaritans help line to obtain emotional support for yourself where a case has been difficult. 
  • If you recognise or know the client, or they recognise or know you, sensitively offer them the choice to speak to another team member if they wish.

All Visits Team members:

  • Provide support to team members following difficult cases where appropriate
Helpline Team

Our Helpliner roles are voluntary posts

Purpose:

Ensure the helpline provides an effective listening service and access to the visits team for callers

Duties:

Project Manager:

  • Receive weekly call reports from helpline provider and file for reference
  • Collate statistics from the weekly reports to demonstrate how the service is accessed and pass on to the Co-Ordinator at agreed intervals
  • Ensure team members have call log sheets and other relevant paperwork for taking calls on the helpline
  • Review the helpline service regularly to identify areas for improving the service

Helpline Team:

  • Provide information about your availability to take calls
  • Log into the Virtual Call Centre using your pin using your Agent ID and PIN number
  • Answer help line calls using your preferred greeting
  • Offer confidential emotional support and advocacy to callers
  • Request permission from callers to record such details as is necessary to help you provide support
  • Record relevant information using the enquiry log form which should be submitted to the Project Manager by post or email on a weekly basis
  • Provide further information on services available to the caller should they request it from a specified list of approved services LRSN are happy to recommend.
  • Contact the organisations that provide these services, on behalf of the caller should they request it
  • Obtain permission from the caller to pass on details about their call to organisations you contact on their behalf or to the Case Worker who will visit them
  • Complete case notes form and client casework form where appropriate
  • Arrange visits from their local Case Worker for the caller should they request it
  • Forward case notes form and client casework form to the Case Worker where a visit has been arranged or the organisation contacted on the callers behalf, if you have their permission
PIPS (Promotion, Ideas, Publicity)

Our PIPS team is run by volunteers

Purpose:

Promote the service with the aim of making it an effective option for those in the farming community seeking emotional support; publicise LRSN with the aim of attracting funding and new volunteers.

Duties: To be allocated amongst members of the team

  • Attend PIP meetings (approx. 6 per year)
  • Agree a spokesperson from the team for internal communication
  • Develop and implement a promotion plan to achieve the purpose outlined above
  • Lead promotional and fundraising activities to achieve that purpose
  • Support the rest of the group to promote the service at their chosen level
  • Monitor and review the effectiveness of publicity and promotion activity to ensure it achieves its purpose
  • Liaise with and contribute to the overall sub-committee for fundraising and publicity
  • Attend and represent LRSN at shows/events
Events Team

Our Events Team is run by our volunteers

Events Team Role Description

Purpose: Support the Project Manager and the PR, Administration and Events Manager to promote the charity through the organisation and running of profile and fund raising events and distribution of PR material.

Duties: To be allocated amongst the members of the events team

  • To assist the PR, Administration and Events Manager in the organisation, set up and running of events to include the AGM, Charity Golf Day, Charity Race Day, Charities Dinner, County Harvest Festival, Open Farm Sunday and any other events that occur throughout the year.
  • Support other members of the event team to run and promote events at their chosen level.
  • Attend event meetings when required.
  • Attend and represent LRSN at shows and events throughout the year.
  • Support the PR, Administration and Events Manager to produce and distribute promotional material where required
Friends of LRSN

LRSN is made up of people who are passionate about making a difference to the future and lives of Lincolnshire’s rural and agricultural community and have experience in our areas of work.

Our “Friends of LRSN” want to make a difference and be part of an enthusiastic team of people who feel the same.

Purpose:     

  • Promote the service with the aim of making it an effective option for those in the farming community seeking emotional support; publicise LRSN with the aim of attracting funding and new volunteers.

Duties: To be allocated amongst members of the “Friends of LRSN” team

  • Help us to spread the word and raise the profile of what we do
  • Lead/help with promotional and fundraising activities to achieve that purpose
  • Employ their individual skills to support LRSN to promote the service
  • Attend and represent LRSN at shows/events
Spread the Word
  • Posters, leaflets info packs available from Sophie Dunn, email Sophie.dunn@lrsn.co.uk
  • Tell others about us
  • Ask us to your events

 

Other Ways to Help

Referrals To Our Service

See our What We Do page.

Work For Us

There are no staff vacancies currently available

Volunteers

Approximately 36 volunteers currently work for LRSN in a number of capacities.

If you have read the Want to Help page and would like to discuss becoming a volunteer for LRSN please email Sophie.dunn@lrsn.co.uk.

Your appointment as a volunteer will be subject to references and in some cases DBS checks. For full details see our recruitment process please click here.

Fundraising - Sponsorship & Events

Throughout the year there are many different opportunities to support us, please contact Sophie Dunn on 07735 741150, email Sophie.dunn@lrsn.co.uk

Donations

The funding of LRSN relies on the generosity of individuals, companies and partners.

You can support the work of LRSN and help us walk with the farming and rural community through tough times HERE

I was involved with helping to organise the Inaugural Lincolnshire Rural Charities Dinner and it never ceased to amaze me the generosity from people, both financially and giving up their time to help. The Dinner took a lot of hard work from a comparatively small group of people but the reward of raising a huge amount of money and more importantly giving everyone a great night out truly makes up for it!

Della Armstrong

Talk to us on our helpline:

0800 138 1710